Clear Terms. Honest Service.

Terms & Conditions

Last Updated: 10 September, 2026

Welcome to Logan Plumbing & Gas. By accessing our website or using our plumbing and gas services, you agree to the following Terms & Conditions. Please read them carefully before using our website or engaging our services.

1. Use of Our Website

Our website is provided to give customers information about our services and allow them to contact us or request a quote.

You agree to use this website only for lawful purposes and not to misuse, disrupt, or attempt to gain unauthorised access to any part of the website.

2. Our Services

Logan Plumbing & Gas provides plumbing and gas services to residential and commercial customers across Logan and surrounding areas.

The availability of services may depend on location, technician availability, the nature of the work required, and other circumstances.

3. Quotes and Estimates

Any quote or estimate provided by us is based on the information available at the time.

Additional costs may apply where unforeseen issues, additional work, replacement parts, difficult access, or changes to the requested service are identified.

Where reasonably possible, we will discuss additional work and associated costs with you before proceeding.

4. Bookings and Appointments

Customers are responsible for providing accurate contact and property information when making a booking.

We will make reasonable efforts to attend scheduled appointments on time. However, arrival times may change due to traffic, emergency call-outs, weather, previous jobs, or other circumstances outside our control.

5. Customer Responsibilities

Customers are responsible for providing safe and reasonable access to the property and the area where work is required.

You must inform our team of any known hazards, access restrictions, or relevant information that may affect the safety or completion of the work.

6. Payments

Payment is required in accordance with the payment terms provided with your quote, invoice, or service agreement.

Additional charges may apply for approved additional work, parts, materials, emergency services, or other services outside the original scope of work.

7. Emergency Services

Emergency plumbing and gas services may be subject to different availability, response times, and pricing.

If you believe there is an immediate danger involving gas, fire, or another serious safety issue, contact the appropriate emergency service before contacting us.

8. Warranties and Guarantees

Any workmanship warranty, product warranty, or service guarantee offered by Logan Plumbing & Gas will be subject to the specific terms provided at the time of service.

Manufacturer warranties may apply separately to products or parts supplied during a service.

9. Limitation of Liability

To the extent permitted by law, Logan Plumbing & Gas will not be responsible for loss or damage resulting from circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes or limits any rights or guarantees that cannot legally be excluded under applicable Australian law.

10. Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience, and Logan Plumbing & Gas is not responsible for the content, availability, or practices of third-party websites.

11. Website Content

We make reasonable efforts to ensure the information on our website is accurate and up to date. However, service information, pricing, availability, images, and other content may change without notice.

Website content should not be considered a substitute for professional advice or an on-site assessment where one is required.

12. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or legal requirements.

The updated version will be published on this page with the relevant revision date.

13. Governing Law

These Terms & Conditions are governed by the laws applicable in Queensland, Australia.

Any disputes will be handled in accordance with applicable Australian and Queensland laws.

14. Contact Us

If you have any questions about these Terms & Conditions or our services, please contact us:

Phone: 0425 256 663
Email: loganplumbingandgas@gmail.com