Your Privacy Matters

Privacy Policy

Last Updated: 10 September, 2026

At Logan Plumbing & Gas, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our plumbing and gas services.

1. Information We Collect

We may collect personal information that you provide when you:

• Submit a contact or quote request
• Book a plumbing or gas service
• Contact us by phone or email
• Complete a form on our website
• Communicate with our team regarding a service

This information may include your name, phone number, email address, property address, service details, and any other information you choose to provide.

2. How We Use Your Information

We may use your information to:

• Respond to your enquiries and requests
• Provide quotes and schedule services
• Communicate with you about your booking
• Provide and improve our services
• Maintain business and service records
• Send relevant updates where permitted
• Meet our legal and regulatory obligations

We only use your personal information for legitimate business purposes and in accordance with applicable privacy laws.

3. Website Information

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general website usage information.

This information helps us understand how visitors use our website and improve its performance and user experience.

4. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyse website traffic, and provide a better browsing experience.

You can adjust your browser settings to manage or disable cookies. Please note that some website features may not work correctly if cookies are disabled.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share information with trusted service providers or third parties where necessary to operate our business, process enquiries, provide services, maintain our website, or meet legal requirements.

Where information is shared, we take reasonable steps to ensure it is handled appropriately.

6. Protecting Your Information

We take reasonable measures to protect your personal information from unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those websites.

We recommend reviewing the privacy policy of any third-party website you visit.

8. Your Privacy Rights

Depending on applicable privacy laws, you may have the right to request access to, correction of, or information about the personal information we hold about you.

If you believe the information we hold about you is incorrect or you have concerns about how your information is handled, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, or legal requirements.

Any updates will be published on this page, with the revised date shown at the top.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Phone: 0425 256 663
Email: loganplumbingandgas@gmail.com